Privacy Policy

This document outlines the privacy policy for the MOSTASHARK website, a platform specializing in providing industrial, administrative, and engineering consulting services via the website, through remote sessions or On-Site visits, and requests for specialized consulting and studies. The platform is supervised by Engineer Majed Albeaji and allows customers to communicate with him virtually, book sessions, and send requests and information. This policy aims to explain how we collect, use, and protect the personal information provided by users when they use the platform's services.

Last updated: October 10, 2025

1) Information we collect

►1. Personal identification information: When filling out contact forms or creating an account on the platform, we may ask you to provide us with your full name, email address, phone number, job title or organization name, and any other information necessary to provide the service.

►2. Contact and usage information: This includes messages you send to us via forms or email, details of appointments or requests for consultations or specialized studies, and records related to your interaction with our services, such as booking online sessions or requesting On-Site visits.

►3. Session and request data: When you book a consultation session or request a specialized study, we may collect information you provide during the session or in your request, including files or documents you share, team notes, and any additional details about the project or challenge you wish to analyze.

►4. Technical data: We collect indirect information such as your Internet Protocol (IP) address, browser type, operating system, cookie data, and usage analytics data to improve website performance and user experience.

2) How we use the information

►Providing services: Using contact information to schedule sessions, respond to inquiries, and provide professional consultations and specialized studies online or during On-Site visits.

►Communication: Sending updates related to reservations or administrative notifications, and responding to user requests, including following up on requests for specialized studies.

►Service improvement: Analyzing how visitors use the website to develop content and services, including remote consultations, On-Site visits, and specialized studies, online.

►Security and protection: Ensuring data integrity and maintaining confidentiality through the use of encryption protocols and modern security standards.

►Legal compliance: Meet legal and regulatory obligations, such as retaining records for periods required by Saudi Arabian laws and regulations.

3) Information sharing and disclosure

►We are committed to not selling or renting your personal information to any third party. However, some information may be shared in the following cases:

►Service providers: We may use trusted third parties to help operate the website or provide services, such as payment processing platforms, cloud service providers, or experts who assist our team in preparing specialized studies. These providers only receive the information necessary to perform their services and are bound by privacy and security requirements.

►Legal obligation: If we are legally required to disclose user information pursuant to court orders or legislation, we will comply within the required limits.

►Protection of rights: When disclosure is necessary to protect our rights or the rights of our customers, or to help prevent fraudulent or illegal activities.

4) Information security

►The "Mostashark" platform takes technical and administrative measures to protect information from unauthorized access or use. These measures include the use of encryption protocols to protect data transmitted over the Internet, systems to verify the identity of users, and periodic software updates to ensure the safety of the platform. We also encourage users to protect their login details and not share them with others.

5) Cookies

►The website uses cookies to improve the browsing experience and analyze website performance. These files can be permanent or temporary, and are used for purposes such as saving user preferences or measuring the number of visitors. You can control the use of cookies through your browser settings, but please note that disabling some cookies may affect certain website functions.

6) Links to other websites

►The website does not currently include links to other websites, but it is possible that future updates may add some helpful websites and links. These links will be provided to facilitate access to additional information, but we are not responsible for the content or privacy policies of those websites. We recommend that you read the privacy policies of any website you visit outside of our platform.

7) User rights

►Access to data: You can request to access, update, correct, or delete the information we hold about you, unless it conflicts with legal obligations.

►Withdrawal of consent: If you have previously given your consent to the processing of your data for specific purposes, you can withdraw this consent at any time by contacting us, bearing in mind that this may affect your ability to use certain services.

►Objection to processing: In certain cases, you have the right to object to the processing of your data for reasons related to your particular situation.

8) Data retention

►We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory requirements, or to resolve disputes and enforce agreements. After this period, the data is deleted or destroyed in a secure manner.

9) Privacy Policy Updates

►We may modify this policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with the date of the last modification. Your continued use of the website after the changes are posted constitutes your acceptance of the updated policy.

Privacy Questions?

If you have any questions or requests regarding our privacy policy or data processing, please contact us at:

Email:info@mostasharkm.com

Phone:+966 XX XXX XXXX

Address:Riyadh, Saudi Arabia

We are committed to protecting the privacy of our users and providing reliable and secure consulting services and specialized studies that meet their needs.